Satellite migration for major retail customer

Satellite migration for major retail customer

Case Study Satellite migration for major retail customer 0 + sites migrated 0 + installations per day Goal To migrate a major retail customer network from one satellite to another. (180 physical locations in Canada) Approach Dispatch a team of technicians nationally to meet ridged customer deadline Provide detailed SOW to technicians to maintain best […]

Retail Installation and Service

Retail Installation and Service

Case Study Retail Installation and Service 0 + devices across Canada 0 + retail locations Goal Installing and servicing 950 plus customer locations across Canada Approach A nation-wide team of technicians trained on VSAT, wireline and wireless technologies 24×7 in-house call center for dispatch Stock customer spares and provide rapid response logistics Use of proprietary […]

Install STB Providing OTT Services

Install STB Providing OTT Services

Case Study Install STB Providing OTT Services 0 + rooms 0 luxury hotels 0 weeks Goal To install new set top boxes providing OTT services, including headend equipment with completion in 4 weeks. Approach Using only skilled technical field professionals who have expertise in the field Coordinate with hotel management and room access for minimum […]

Why Outsource Field Service Projects

Why Outsource Field Service Projects

Outsourcing Chiefly Reduces Costs Outsourcing has long been a popular strategic tool for businesses looking for a better bottom line. It’s tried and true in reducing labour costs, if done correctly. Traditionally, the reason for cost savings has been the employment of labour at much lower rates, more commonly labour in Asia who cost a […]