We Are A Fully Integrated Nation-Wide Support Solution
We are proudly Canadian with service locations all across the country and offices in Mississauga & Edmonton. Whether your client needs a site SLA or special timing requirements for after hours work, we can accommodate, or you can simply provide a statement of work and we will employ our best practices and sign off procedures to ensure you have the necessary back up to satisfy any customers requirements.
NTFS has 15+ years experience in providing technical field support.
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Expertise in Retail, oil & gas, pipelines, restaurant chains, airports, digital signage, utilities, & more.
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We’ve installed and continued to service under contract solutions at more than 5000 locations across Canada.
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NTFS has earned over 6 awards for our prompt response times and quality of work amongst other criteria.
The NTFS Edge
Qualified, Experienced & Equipped
with over 15 years of legacy in providing technical field support.
24/7 Service Dispatch Call Centre
to help meet your needs in a quick & efficient manner.
Program Manager Assigned
to oversee all aspects of implementation, technician compliance & client sign off.
We Will Assist You From Start To Finish To Ensure You Have The Smoothest Experience
Discovery
We begin by understanding the technical requirements and scope of your project in order to develop a tailored Statement of Work for you.
Costing Proposal
All our quotes are customized based on our clients’ unique needs. Whether you’re looking for quotes per job or hourly, single jobs or national roll outs- we have a different approach.
Program Manager Assigned
You will have a skilled Program Manager assigned to help manage, coordinate, schedule & troubleshoot all areas and aspects affecting your project.
Implementation
Based on the approved Statement of Work, our team of skilled technicians under the supervision of our Program Manager, will take care of the project implementation from start to finish.
Service Dispatch
We provide ongoing support & post installation services to our clients based on agreed upon Service Level Agreements (SLA).
How Can Your Business Benefit From Outsourcing?
Do what you do best. We will take care of the rest!
Improve Your Customer Experience
The sky’s the limit for your next commercial-grade network, audio/visual, or multimedia deployment. From standard menu installation to an interactive kiosk to ‘wow’ retail customers, we can help.
Increase Efficiencies
By outsourcing critical deployment, installation, and management of technical projects to NTFS, you get the job done quicker.
Reduce Risk
Don’t run the risk of missing a critical installation deadline. With NTFS’s extensive experience and a skilled team of installers, we meet deadlines and are accountable for it.
Better Manage Costs
Our nationwide network of technicians are trained and certified by NTFS to ensure you get top-notch talent, allowing you to manage costs and improve long-term profitability.
Improve Your Customer Experience
The sky’s the limit for your next commercial-grade network, audio/visual, or multimedia deployment. From standard menu installation to an interactive kiosk to ‘wow’ retail customers, we can help.
Increase Efficiencies
By outsourcing critical deployment, installation, and management of technical projects to NTFS, you get the job done quicker.
Reduce Risk
Don’t run the risk of missing a critical installation deadline. With NTFS’s extensive experience and a skilled team of installers, we meet deadlines and are accountable for it.
Better Manage Costs
Our nationwide network of technicians are trained and certified by NTFS to ensure you get top-notch talent, allowing you to manage costs and improve long-term profitability.
Hear From Our Satisfied Customers
"The NTFS/Galaxy broadband team performs a wide variety of tasks for Hughes including Installs/Repairs of Routers, switches, Cradlepoint equipment, WiFi AP’s & VSAT to name a few items. NTFS has been an extremely reliable partner to Hughes for the last 10+ years helping Hughes to grow our business in Canada with a wide variety of customers. Their team is very professional and always finds a way to get the job done for our mutual end customers. I am thrilled to have them as a Hughes partner."
"A pleasure doing business with Galaxy Broadband – Professional, dependable and always readily available to take the extra step to get the job done!"
Let us show you how NTFS can help your business reduce costs & increase efficiency & scalability.
Call us at 1.877.863.8439 OR