We handle everything from installation to ongoing support, ensuring your business stays connected no matter where you are.
Have questions about VoIP? Check out our FAQs or get in touch with an expert and we will respond to you shortly.
VoIP (Voice over Internet Protocol) technology allows voice communication and multimedia sessions through an internet connection.
Generally, VoIP typically costs less than traditional phone systems because it uses your existing internet connection for communication, such as audio calls. Added features like call forwarding, voicemail-to-email, and easy scalability, making it suitable and cost-effective for businesses of all sizes.
Using VoIP is like talking on the phone but using the internet instead of phone lines. Your voice is turned into data, sent over the internet in tiny pieces, and then put back together at the other end.
Yes, VoIP offers multiple advantages for Small and Medium Businesses (SMBs). VoIP is often cheaper than traditional phone services, and can save money on long-distance and international calls.
VoIP also provides flexibility for remote work, scalability for growing businesses, and advanced features like voicemail-to-email and call forwarding. Plus, it simplifies management by converging voice and data onto a single network.
A VoIP connection can be very reliable if you have a stable and high-quality internet connection.
Having said that, reliability can be affected by factors like internet outages, network congestion, or low bandwidth. You can use backup internet connections and Quality of Service (QoS) settings to prioritize voice traffic and work around this congestion and low bandwidth issue.
For businesses, the VoIP setup process includes:
Prices for a VoIP business connection depend on your requirements, and thus vary for each specific case. If you’re a Canadian business, reach out to our expert team at NTFS to get an exact price for your specific case.