Canada’s Leading Solution for Technical Field Services

Over 15 years of Experience. Accountable. On-Time. Cost effective.

We Are A Fully Integrated Nation-Wide Support Solution

We are proudly Canadian with service locations all across the country and offices in Mississauga & Edmonton. Whether your client needs a site SLA or special timing requirements for after hours work, we can accommodate, or you can simply provide a statement of work and we will employ our best practices and sign off procedures to ensure you have the necessary back up to satisfy any customers requirements.

EXPERTS IN FIELD SERVICES FOR OVER 15 YEARS

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NTFS has 15+ years experience in providing technical field support.

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Expertise in Retail, oil & gas, pipelines, restaurant chains, airports, digital signage, utilities, & more.

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We’ve installed and continued to service under contract solutions at more than 5000 locations across Canada.

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NTFS has earned over 6 awards for our prompt response times and quality of work amongst other criteria.

The NTFS Edge

Qualified, Experienced & Equipped

with over 15 years of legacy in providing technical field support.

24/7 Service Dispatch Call Centre

to help meet your needs in a quick & efficient manner.

Program Manager Assigned

to oversee all aspects of implementation, technician compliance & client sign off.

We Will Assist You From Start To Finish To Ensure You Have The Smoothest Experience

Discovery

We begin by understanding the technical requirements and scope of your project in order to develop a tailored Statement of Work for you.

Costing Proposal

All our quotes are customized based on our clients’ unique needs. Whether you’re looking for quotes per job or hourly, single jobs or national roll outs- we have a different approach.

Program Manager Assigned

You will have a skilled Program Manager assigned to help manage, coordinate, schedule & troubleshoot all areas and aspects affecting your project.

Implementation

Based on the approved Statement of Work, our team of skilled technicians under the supervision of our Program Manager, will take care of the project implementation from start to finish.

Service Dispatch

We provide ongoing support & post installation services to our clients based on agreed upon Service Level Agreements (SLA).

How Can Your Business Benefit From Outsourcing?

Do what you do best. We will take care of the rest!

Improve Your Customer Experience

The sky’s the limit for your next commercial-grade network, audio/visual, or multimedia deployment. From standard menu installation to an interactive kiosk to ‘wow’ retail customers, we can help.

Increase Efficiencies

By outsourcing critical deployment, installation, and management of technical projects to NTFS, you get the job done quicker.

Reduce Risk

Don’t run the risk of missing a critical installation deadline. With NTFS’s extensive experience and a skilled team of installers, we meet deadlines and are accountable for it.

Better Manage Costs

Our nationwide network of technicians are trained and certified by NTFS to ensure you get top-notch talent, allowing you to manage costs and improve long-term profitability.

Improve Your Customer Experience

Increase Efficiencies

By outsourcing critical deployment, installation, and management of technical projects to NTFS, you get the job done quicker.

Reduce Risk

Don’t run the risk of missing a critical installation deadline. With NTFS’s extensive experience and a skilled team of installers, we meet deadlines and are accountable for it.

Better Manage Costs

Our nationwide network of technicians are trained and certified by NTFS to ensure you get top-notch talent, allowing you to manage costs and improve long-term profitability.

Hear From Our Satisfied Customers

"The NTFS/Galaxy broadband team performs a wide variety of tasks for Hughes including Installs/Repairs of Routers, switches, Cradlepoint equipment, WiFi AP’s & VSAT to name a few items. NTFS has been an extremely reliable partner to Hughes for the last 10+ years helping Hughes to grow our business in Canada with a wide variety of customers. Their team is very professional and always finds a way to get the job done for our mutual end customers. I am thrilled to have them as a Hughes partner."

"A pleasure doing business with Galaxy Broadband – Professional, dependable and always readily available to take the extra step to get the job done!"

Canada’s Leading Solution for Technical Field Services

Over 15 years of Experience. Accountable. On-Time. Cost effective.

We Are A Fully Integrated Nation-Wide Support Solution

EXPERTS IN FIELD SERVICES FOR OVER 15 YEARS

Digital Signage

VSAT Systems

Structured Cabling

Business Satellite Televisions

EVDO (Cellular primary and Backup installations.)

Installation

Camera and Thermal Camera Systems

VoIP